Harrod Horticultural is committed to respecting the privacy rights of visitors to its website. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with the Data Protection Act 1998.
When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website. We may collect this information even if you do not register with us.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We use your information only for the following purposes:
- Processing your orders;
- For statistical or survey purposes to improve this Website and its services to you;
- To serve website content and advertisements to you;
- To administer this website;
- If you consent, to notify you of products or special offers that may be of interest to you.
Keeping in touch with you
We want to keep you up to date with key information about new ranges, promotions or offers which we feel may be of interest to you via email, mobile phone or post. When you create a shopping account while ordering online you will be given the option not to receive information from Harrod Horticultural. If you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our email contact list at any time by clicking the “unsubscribe” link situated on the footer of promotional e-mails or by e-mailing us at email@example.com.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
When entering any of our competitions, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a competition, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
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We may update our policies from time-time by posting a new version on our website, please check regularly to be aware of any updates. Questions regarding this Policy should be directed as follows:
- e-mail us at: firstname.lastname@example.org or
- write to us at: Customer Services, Harrod Horticultural, Pinbush Road, Lowestoft, Suffolk, NR33 7NL.