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How To Contact Harrod Horticultural

Why not check out our Website FAQ's page?

This is regularly updated with the latest information our customers are asking us.  We understand how important it is for you to get quick answers to your gardening questions so we would suggest trying the FAQ section first.  

Should you not find the answers you are looking for please see other contact details below:-


Please fill in the email enquiry form above and select the most relevant enquiry type, this will help ensure that your enquiry is passed to the correct department and can be responded to as quickly as possible. It is our aim to respond to all enquiries within a 24 hour period (excluding Saturdays and Sundays), however during our busy season please accept our apologies if we are unable to respond within our usual prompt manner or alternatively email


Orderline - 0333 400 1500 (local rate) 

Due to unprecedented levels of calls and staff shortages, we regret to inform you that we have taken the decision to temporarily suspend our phone lines. However, you can still place your order on our website.

We regret the Orderline operators are not able to deal with any order queries on this number.

Customer Services team - 0333 400 6400 (local rate) Monday to Friday (Open from 8.30am to 5.30pm) 
Bespoke Garden Products team - 0333 400 1444 (local rate) Monday to Friday (Open from 8.30am to 5.30pm)

Trade Department - 0333 400 1777 (local rate) Monday to Friday (Open from 8.30am to 5.30pm)


Should you wish to send your order or enquiry to us via the post, please contact us at:

Harrod Horticultural
1-3 Pinbush Road
NR33 7NL