At Harrod Horticultural the Gardener always comes first... Don't take it from us, read what our customers have to say!

We always welcome customer feedback and should you wish to contact us on 0845 218 5301 or at hort@harrod.uk.com we'd be very happy to hear from you.

Mr W Jones

As a matter of principle I do not normally tick the ‘excellent’ boxes but with both your company and products I have no other option. Communications, when necessary, have also been excellent. The Link-a-Bord system is so good I keep adding to it. If your current standards in all the above areas are maintained, I cannot see how you can improve your service.

Mr T Hastings

I have bought Flexi-Tie and I am impressed with the product. It is soft, flexible, yet tough. It is also reusable as any knot can be readily undone for a second or third tie.

Mrs P Ilbert

Those long thin trowels really do the job; unlike a common UK counterpart, they truly don’t bend. A first rate tool.

Mr T Buck

You are a delight to deal with – your customer service is second to none. Please keep it up.

Mr A Stables

The staging I ordered was very high quality. I was very impressed with how strong and sturdy it was. I bought ‘Rhino’ staging previously and it is very flimsy compared to yours. Thank you.

Mr A Chant

Would like to thank you for excellent customer service. I am a professional gardener and many of my clients have been impressed by my Sneeboer tools. I have had opportunity to mention Sneeboer and your own name as suppliers on several occasions. Many thanks.

Website easy to use, especially with a catalogue to browse (drool) through.

Mike Jones

Thank you for continuing to source the best of tools and equipment.

You stock all the products I have had trouble finding elsewhere and I can't think of anything I use that you don't have. Thank you.

Mrs Mathews

Harrod Horticultural is my favourite firm for garden products, for its catalogue, and for speed and reliability in dealing with orders and delivering them.

Just a quick note to say the compost tumbler has arrived safely and in excellent time.  Many thanks for your speedy service considering I now live in the French countryside, the speed of delivery of this bulky item was exceptional.   By the way, it's working beautifully!

Mr John Murray

The Long Handled Cultivator - Best thing I have ever seen.

Mr Grimes   

A first rate magazine with some good products - many of which cannot be seen in our local shops.

My replacement pot and watering can have arrived in perfect condition. Thank you for all your help. It really is the judge of a company when something goes wrong with an order and how it is handled and you were pretty perfect! Best wishes and thank you again.

Mrs Knowles

I have always found Harrod goods to be of excellent quality & value, and in my letter to the Horticultural Society I have highly recommended your products.

Elsie Nicoll

Just a brief note to say I have received   the glazing beading I ordered just a few days ago,you have made this gardener very happy. Your firm deserve a medal for their very swift service,and I will definitely shop with you again.

Thank you very much.

I would like to thank Harrod for their efficient and friendly staff, also the speed of delivery. I am delighted with these, and my goods.

Mrs Patefield Smith

The Haws Indoor Watering can is a joy to use; I no longer spill water over the sides of pots, and the fine rose provides a lovely gentle trickle.

The green plastic slug collars are amazing.

Your products are of highest quality, the service professional. If there is a problem, I am kept informed. On a whole, I am very pleased and will certainly buy again with pleasure.

Thank you for adding garden jigsaw puzzles to your catalogue - will solve some christmas/birthday present problems! Excellent idea!

The Pot Mover was easy to assemble despite my 76   years of age.  The quality is outstanding - really solid. I tested it out on several pots and it works like a treat.  I should have had it years ago.

Very impressed by your products - a fine gardeners catalogue.

This lawn edging is excellent.  I keep increasing the amount!  There is nothing like it available elsewhere.

In view of my advancing years, your long handled tools are invaluable.

Very impressed with the quick service, ordered online Tuesday night and goods arrived early Friday morning.

To order on internet was easy and delivery time excellent!